Return & Refund Policy

Return & Refund Policy

We want you to love your Emmily Beauty experience. If you're not satisfied, we're here to help.

🔁 Returns
You can return most items within 14 days of receiving your order. To be eligible, items must be unused, in original condition, and in the original packaging.

💸 Refunds
Once your return is received and inspected, we will notify you. If approved, your refund will be processed within 5-7 business days to your original payment method.

🚫 Non-returnable items

  • Used beauty/hair products

  • Gift cards

  • Items marked “Final Sale”

📩 To start a return, contact us at: support@emmilybeauty.com

Shipping fees for returns are the responsibility of the customer unless the product is damaged or incorrect.