FAQs
β Frequently Asked Questions
π¦ When will I receive my order?
EU orders are delivered in 3β7 business days.
International orders may take 5β12 business days, depending on your location.
π Do you offer free shipping?
β
Yes β shipping is free in all EU countries.
π International shipping is available and calculated at checkout.
π Can I return a product?
Yes, you can return unopened items within 14 days of delivery.
Just email us at support@emmilybeauty.com to request a return.
𧴠Are your products original?
Absolutely. We only offer 100% authentic, premium-quality products from trusted brands.
π How long until I get a tracking number?
Youβll receive your tracking number by email within 1β2 business days after placing your order.
π I have more questions!
No problem β contact us at support@emmilybeauty.com.
Weβre here to help, MondayβFriday, 9:00β18:00 CET.